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Terra Dotta University 2013

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Monday, April 15
 

7:00am

Golf Outing

Join Terra Dotta Monday morning before the conference for a round of golf at Badlands Golf Club, voted one of Nevada's best desert courses.  Enjoy the beautiful surroundings while getting to know other TDU conference attendees and Terra Dotta staff.  

Tee times will start at 7am on Monday, April 15th.  More information will be sent out closer to the date with specific tee time information for each person who signs up.  There is a space on the registration form where you can indicate the name(s) of the person/people with whom you would like to play if you know who you would like to be teammed up with.  

Those who are also registered for the New User Workshop will be assigned earlier tee times to ensure they will not be late to the workshop on Monday afternoon.

Registration for the golf outing is separate from the general conference registration.  Click the button above to get started.  The deadline to register for golf is April 1.

Fees
The discounted group rate for golf is $95/person and $35 for prearranged club rental.  (Normal price for this course is $125/person and $50 for club rental.)  Transportation to and from the course is provided.

Attire
This course does not permit denim of any kind, tank tops, cut-off shorts or tee shirts.  Please bring appropriate golf attire.


Monday April 15, 2013 7:00am - 12:30pm
Badlands Golf Club

1:00pm

New User Workshop

If you wish to attend this workshop, you should register separately on the Terra Dotta University support website - there is an additional fee of $50.


Printed copies of the slides will be provided for workshop attendees.  >>View Presentation Slides

If your office is planning the implementation of your newly purchased Terra Dotta software, has just started building your site, or you are new in an office that has been using it, this workshop is for you.

In this workshop, you will:

  • Learn the building blocks of the software
  • Gain an understanding of the software's feature set
  • Become accustomed to common TD vocabulary
  • Network with other users new to the software

 

The first half of this workshop will focus on:

  • Site development
  • Application deployment
  • Program catalog basics
  • The phased application process

 

The second portion of this workshop will focus on:

  • Basic administrative tools
  • Generating reports and notifications
  • Effectively facilitating work flow

 


Speakers
avatar for Steve Sweitzer

Steve Sweitzer

Senior Product Support Specialist, Terra Dotta
Steve is Terra Dotta’s Senior Product Specialist.  He has been Terra Dotta’s primary on-site trainer and has trained university staff at over 40 campuses across the country.  Steve has helped hundreds of users understand, implement, and become masters in the use of the software.  He earned a BA in Communications at Syracuse University in 1995 and currently resides in Chapel Hill, NC.  Steve has been a member of the... Read More →


Monday April 15, 2013 1:00pm - 5:00pm
Marquis 5

5:30pm

7:00pm

 
Tuesday, April 16
 

7:00am

8:00am

Conference Welcome and Introduction of Version 12

Speakers
avatar for Garrett Christian

Garrett Christian

Chief Technology Officer, Terra Dotta
Garrett is the Chief Technology Officer for Terra Dotta. His responsibilities include product development strategy, systems analysis, project management, and information security.  Prior to the formation of Terra Dotta, Garrett gained his database and software-engineering experience in the credit card provisioning division of AT&T. Garrett is passionate about language, culture, and international education. As an undergraduate, he... Read More →
avatar for Brandon S. Lee

Brandon S. Lee

CEO / Co-Founder, Terra Dotta
Brandon’s first study abroad experience during his senior year of high school in Pornic, France inspired him to take French studies. He earned a B.A. in French (summa cum laude and Phi Beta Kappa) from The Ohio State University in 1997 and an M.A. in French Literature from the University of North Carolina at Chapel Hill in 1999. While at Chapel Hill, he led undergraduate students on a semester-long trip to France and taught courses in... Read More →


Tuesday April 16, 2013 8:00am - 8:40am
Marquis 5

8:50am

I Didn't Know That! A Collection of Useful and Fun Tips, Tricks, and Little-Known Features

>>View Presentation Slides

Do you want to change the language on your login screen?  How about redirect users who hit your home page to another website?  Want to create a slideshow for one of your programs?

Did you know you can create reminder schedules specifically for each of your program groups?  Would you like to add dozens of locations quickly?   How about setting up a live chat feature on your site?

This fast-moving session will divulge the secrets and short-cuts of the Terra Dotta staff.    It will be sure to provide lot’s of useful pointers to newbies, and should even hold some surprises for the experienced power-users.  We’ll hold some time at the end for you to share your tricks too!


Speakers
avatar for Mark Landon

Mark Landon

Project Specialist, Terra Dotta
Mark Landon is a Project Specialist at Terra Dotta, delivering hands-on support, training, and professional services to Terra Dotta clients.  He piloted the one-week content development program, and enjoys designing innovative solutions for client needs. Mark was co-founder and Chief Technology Officer at EDU, Inc. (now Education Dynamics), the company responsible for StudyAbroad.com and GradSchools.com.  Mark... Read More →


Tuesday April 16, 2013 8:50am - 9:40am
Marquis 5

8:50am

You Don't Have to be a Super User to be a Super Hero

>>View Presentation Slides

Can you rattle off every single student who has applied to your programs, is part of a Greek society, and has special dietary needs?  Can you accurately tell upper administration the status of multiple student applications?  If you answered “no” to either question, we encourage you to attend this session.  We will share our tips and tricks on how to be super, even if you’re not the superuser.   With the assistance of several superheroes, we will demonstrate the system's flexibility, and features like query watches, comments, application tags, and progress audits that can enhance and ease your workload.  Reach your superhero potential today! No cape required to attend!


Speakers
avatar for Anna Lainfiesta

Anna Lainfiesta

International Programs Advisor, Elon University
Anna Lainfiesta is an International Programs Advisor and SuperUser for StudioAbroad at Elon University.  Anna’s responsibilities include outgoing study abroad programs, lead technical support for Study Abroad and Study USA programs, supervisor of the returned study abroad student ambassador program, and a member of the Italian Studies Advisory Board and Academic Enrichment Programs at Elon.  Outside of her regular duties, Anna... Read More →


Tuesday April 16, 2013 8:50am - 9:40am
Marquis 4

8:50am

Moving the Mountain: Addressing Change in a Study Abroad Office

>>View Presentation Slides

SUNY Oswego has a relatively large education abroad office of 8 - all with varying technological proficiencies. Thus, much care was needed in making sure that all members of the office were involved and understood what their roles in the transition process would be throughout the implementation process.


Some of the key issues that the office faced were the implementation timeframe, process flow of files, and forms.  Oswego knew that by not having its campus IT department‘s direct involvement in this program the implementation timeframe would have to be slightly longer, as current duties and enrollments had to be maintained. Along with assessing their completion timeframe, Oswego also had to address the function of its forms and file system once they went live with StudioAbroad.  Their aim was to eliminate redundancies and “bottlenecking” of files. However, during the implementation Oswego encountered issues such as privacy, legality of digital signatures, and system-wide SUNY forms. 


The goal of this presentation is to explore how Oswego’s office addressed these key issues and the obstacles that were met along the way as well as hear how StudioAbroad has changed the workflow for various members.
Attendees at the beginner and intermediate level will get tips on managing process flow in a medium to large office, evaluating current forms and processes, and establish new office expectations.


Speakers
avatar for Christina Briglin

Christina Briglin

Office Manager, SUNY Oswego
Christina Briglin is the Office Manager at the Office of International Education & Programs at SUNY Oswego. Along with her role as the Administrative Assistant to the Director, Christina provides support for the study abroad team and maintains all aspects of the office. She is also the webmaster of the International Education & Programs website, as well as the assistant technical lead for StudioAbroad. As assistant technical lead for... Read More →
avatar for Keith Davis

Keith Davis

SUNY Oswego
Keith Davis is currently the Program Specialist for France, Italy and Turkey at SUNY Oswego in Oswego, NY.  He oversees the recruiting, budgeting and coordinating of the programs in his country assignments as well as other areas. He is also the Program Manager for the implementation of StudioAbroad for his office, maintaining the direction of and staff involvement in the project. Keith is originally from Columbus, Ohio where he completed... Read More →
avatar for Joshua McKeown

Joshua McKeown

Director, SUNY Oswego
Dr. Joshua McKeown for five years has been the director of a large, complex, and successful international office at the State University of New York at Oswego, where we recently cracked the Top 10 in the Open Doors national ranking of students abroad on semester/quarter programs (#8 this year, our highest), and have for the first time hit 200 international students which was a long-sought institutional goal (nearly tripling international... Read More →


Tuesday April 16, 2013 8:50am - 9:40am
Marquis 2

8:50am

A Dash of JavaScript: Tuning Your Site's User Experience

>>View Presentation Slides

User interfaces and displays can  have their verbiage adjusted to better suit your site’s specific user experience, but sometimes the change you want to make isn’t just in the text of the interface. Just like using strategically placed HTML tags in the text interface fields can be used to adjust formatting of a field, JavaScript can be used in the text interface to adjust the content of your interfaces beyond just simple formatting. With the modern JavaScript library jQuery available to you, creating scripts that target elements on your pages and modify them is much easier than you may expect.


This session will cover the risks and rewards of getting into the world of client-side script writing. Simple examples of jQuery-based scripts will be used to demonstrate how to remove an unwanted element from a public search interface, how to change both the name of and page destination of a hard-coded link in the interface, and how to add conditional logic to a script to generate an alert based on the contents of an application page. The session will also cover best practices for maintaining these scripts between software updates and what types of scripting you should avoid.


While some basic knowledge of JavaScript and HTML documents will be useful for this session, it is not necessary to follow along with the examples. The proof-of-concepts covered should be able to be followed by any user with a basic understanding of Terra Dotta Applications.


Speakers
avatar for Steve Sweitzer

Steve Sweitzer

Senior Product Support Specialist, Terra Dotta
Steve is Terra Dotta’s Senior Product Specialist.  He has been Terra Dotta’s primary on-site trainer and has trained university staff at over 40 campuses across the country.  Steve has helped hundreds of users understand, implement, and become masters in the use of the software.  He earned a BA in Communications at Syracuse University in 1995 and currently resides in Chapel Hill, NC.  Steve has been a member of the... Read More →


Tuesday April 16, 2013 8:50am - 9:40am
Marquis 1

9:40am

------- Break -------
Tuesday April 16, 2013 9:40am - 10:00am
Foyer

10:00am

Site Maintenance: A Stitch in Time Saves Nine

>>View Presentation Slides

>>View Session Handout

When you buy a new car, you receive a manual that offers a timeline and checklist for suggested routine maintenance to keep your car running in peak condition.  Terra Dotta software benefits from routine maintenance as well, so that information for students is kept up-to-date, and so that your processes accurately reflect your intentions, including the changes you make over time.  Identifying maintenance needs early is important for both automobiles and software, so that simple issues don’t grow into big problems and to protect your data and your processes.

This session will provide you with a timeline and checklist of things to inspect on a routine basis to ensure your software is running in top form and as you intend.  We will demonstrate how to review key functionalities in the software and what to do if you spot something awry.  Attendees will receive a Checklist of items to inspect once a week, once a month, every six months and once a year. 

This session will be useful for anyone who works in the software at any level.  Both new and experienced users of the software will benefit from this session.


Speakers
avatar for Sally Molyneux

Sally Molyneux

Client Support Specialist, Trainer, Terra Dotta
Sally works on the support side of things at Terra Dotta, helping new clients build their sites and training them in the use of their software.  She also provides assistance and advice through the case system, and works closely with clients as they go through their integration projects. | | Before coming to Terra Dotta, Sally worked for 7 ½ years as Associate Director for Finance and Operations in the Study Abroad... Read More →


Tuesday April 16, 2013 10:00am - 10:50am
Marquis 1

10:00am

All aboard the mother ship: Centralizing International Programs

>>View Presentation Slides

>>View Session Handout

Does your university have programs off in outer space?  Is it your responsibility to bring them back to earth?  The challenges of centralizing study abroad programming are many.  Why not come at the challenge from a service prospective.  Now that you have StudioAbroad you can leverage its data management capabilities and offer it as a tool for outlying programs.  They'll appreciate the distributed workflow and you'll know what programs are running where and who's participating, as well as get outliers used to working with the study abroad office.


Speakers
avatar for Carrie Wojenski

Carrie Wojenski

Director of Study Abroad, Sacred Heart University
As Director of Study Abroad at Sacred Heart University, Carrie is charged with global oversight of study abroad programming. She works with faculty to develop and manage short-term study abroad programs, analyzes administrative dimensions of new projects, and negotiates with overseas counterparts on linkages and exchanges.  Carrie’s responsibilities also include the fiscal management of all study abroad programs.  She also works... Read More →


Tuesday April 16, 2013 10:00am - 10:50am
Marquis 4

10:00am

Hosting with Terra Dotta: Should You Make the Switch?

>>View Presentation Slides

Although Terra Dotta has always offered customers the hosting option, initially we had relatively few institutions interested in housing their data on external hosting systems.  For many it was a question of policy.  Then, about 5 years ago, a major shift took place, and more and more administrators began to recognize the significant benefits of software "in the cloud."  Not only has the proportion of clients opting for Terra Dotta hosting taken a dramatic upturn, but many campus-installed clients are deciding to make the move to Terra Dotta hosting as well.  In this session we will talk about the factors to consider in deciding whether to host on campus or with Terra Dotta.  Even if you've made the decision or are already installed on campus, you should consider attending this session.  (Note that Terra Dotta Hosting should not to be confused with our Software-as-a-Service option.  SaaS is also another TD hosting option, where the software is leased and billed based on use.  SaaS is primarily for smaller operations, since there is a per-application fee.)


Speakers
avatar for Garrett Christian

Garrett Christian

Chief Technology Officer, Terra Dotta
Garrett is the Chief Technology Officer for Terra Dotta. His responsibilities include product development strategy, systems analysis, project management, and information security.  Prior to the formation of Terra Dotta, Garrett gained his database and software-engineering experience in the credit card provisioning division of AT&T. Garrett is passionate about language, culture, and international education. As an undergraduate, he... Read More →


Tuesday April 16, 2013 10:00am - 10:50am
Marquis 2

10:00am

Traveler Registration 2.0

>>View Presentation Slides

Risk management continues to be put in the spotlight as every institution adds internationalization to their strategic plan. With the introduction of TDS Version 12, Terra Dotta continues to expand the tools you have available to manage these efforts. These tools provide travel managers the ability to strike the right balance between the business as usual perspective of the traveler population and the right measure of control for safety and assistance coordination. This session will review the new features and illustrate configuration of one-step registration forms, proxy registration processes, and the ability to complete batch registrations.


Speakers
avatar for Tim Wojoski

Tim Wojoski

Senior Product Engineer, Terra Dotta
Tim is responsible for pre-sales support and technical coordination of Terra Dotta software implementations. Tim’s extensive knowledge gained from years in international education and from using StudioAbroad for over 6 years at the University of Virginia serves as a valuable resource to business and technical stakeholders for Terra Dotta’s new and potential clients. Tim was the Technology Manager for Education Abroad at the... Read More →


Tuesday April 16, 2013 10:00am - 11:50am
Marquis 5

11:00am

Helping Terra Dotta Help You: Avoiding User Created Data Inconsistencies

>>View Presentation Slides

As an Administrative User, Terra Dotta Software places great power at your fingertips.  This power also enables you to inadvertently create data inconsistencies that can reduce the reliability and usability of your data and reports. With power comes responsibility. This session will begin with a brief, high-level overview of database fundamentals, followed by a discussion of the importance of maintaining data integrity and adhering to consistency in naming conventions.  Using actual cases, Dartmouth College will identify some areas within Terra Dotta Software where user created data inconsistencies can lead to problems with data accuracy, information retrieval, and reporting. The session will conclude with a review of best practices for maintaining clean data to ensure you have the full power of Terra Dotta Software working for you at all times.

This session is intended for new and intermediate users of Terra Dotta Software who have limited familiarity with best practices for database and data management.


Speakers
avatar for John Tansey

John Tansey

Executive Director of Off-Campus Programs, Dartmouth College
John Tansey is Executive Director of Off-Campus Programs at Dartmouth College.  John provides strategic leadership and direction for Dartmouth College’s extensive array of faculty-led study abroad programs and student exchanges. He has deep experience in the areas of education abroad, international programs management, crisis response, and administrative systems development. John is an active member of the Forum on Education Abroad... Read More →


Tuesday April 16, 2013 11:00am - 11:50am
Marquis 4

11:00am

Business Continuity / Change Management

>>View Presentation Slides - Part 1

>>View Presentation Slides - Part 2

>>Flowchart Image

>>Sample Flowchart Excel

Let’s face it - staff turnover is a fact of life.  It’s always a challenge, but with proper processes in place, it doesn’t have to be show stopper.  In this session we will discuss what steps should be taken in the software to prepare for a staffing change as well as ideas for documenting office processes so you won’t be at risk if the unexpected happens.  This session is recommended for users of all levels.


Speakers
avatar for Erica Masten

Erica Masten

Director of Support Services, Terra Dotta
Erica is the Director of Support Services. She joined Terra Dotta in 2008, bringing with her a passion for international education and an extensive student-perspective of study abroad. She holds two degrees from UNC-Chapel Hill; a Master in Business Administration and an undergraduate degree in International Studies. During her undergraduate studies she completed three semesters of study abroad including one semester in Perth, Australia... Read More →
avatar for Douglas Upton

Douglas Upton

Assistant Director of the Global Education Opportunities Center, Colleges of the Fenway
Douglas Upton is the Assistant Director of the Global Education Opportunities Center at the Colleges of the Fenway consortium in Boston, Massachusetts. Over the past 15 years, Douglas has served as an international student and scholar advisor, a data manager and program administrator, a teacher of English as a Second Language, and as the Director of an Intensive English Language program.  As an undergraduate, Douglas spent the better part... Read More →


Tuesday April 16, 2013 11:00am - 11:50am
Marquis 1

11:00am

Spice Up Your Interface HTML Style

>>View Presentation Slides

>>View Session Handout

Have you ever wondered how to make text elements stand out or place a link in the editable text areas of your site?  Have no fear.  The solution, HTML, is here.  Some basic HTML can be used within announcements, instructions and tips, process element titles and content, text interface, and more to enhance the user experience.  Learn how to insert links and formatted text (bold, italic, color, etc.) in key areas to grab the attention of users as they complete their application or registration.  Demonstrations will illustrate the variety of customization options available to you.  No matter your knowledge of HTML, this session will give you the tools necessary to create emphasis on various elements of the application/registration process.


Speakers
avatar for Michelle Gammon

Michelle Gammon

Marketing Specialist, Terra Dotta
Michelle coordinates Terra Dotta’s marketing efforts and conference participation.  She also manages Terra Dotta’s demonstration websites, client communications for graphical layouts, Terra Dotta's marketing website, and the Terra Dotta Community Library content.  Michelle has a passion for graphic design and provides a leadership role on the marketing team with regard to brand identity execution.  Michelle began... Read More →


Tuesday April 16, 2013 11:00am - 11:50am
Marquis 2

12:00pm

------ Lunch -------
Tuesday April 16, 2013 12:00pm - 1:30am
Valencia Room

1:30pm

System Features: A Look at what's Behind the Curtain

>>View Presentation Slides

At the heart of your Terra Dotta software is a control center of global switches that affect all aspects of your site’s functioning.  It is very important to be aware of what these switches are, how they affect your site’s processes, and, in some cases, how they can be overridden at the local level.  If you are encountering unexpected behaviors in your processes, there is a good chance  that  one or more of these switches is at odds with how you expect your software to be operating.


The System Features page is organized into 5 separate pages for a logical ordering of the switches.  Taking each page in turn, we will discuss the various settings that are found here, what they control, and how the various values that can be chosen for a particular setting interact with your site’s processes.  Attendees will gain a better understanding of their site’s overall functioning, will be better equipped to troubleshoot difficulties in their process flow, and will likely meet interesting new features they haven’t utilized before.


This session will be most helpful to users who are relatively new to the software, but more experienced users will also benefit from this review of the ‘control panel’ for the software.


Speakers
avatar for Sally Molyneux

Sally Molyneux

Client Support Specialist, Trainer, Terra Dotta
Sally works on the support side of things at Terra Dotta, helping new clients build their sites and training them in the use of their software.  She also provides assistance and advice through the case system, and works closely with clients as they go through their integration projects. | | Before coming to Terra Dotta, Sally worked for 7 ½ years as Associate Director for Finance and Operations in the Study Abroad... Read More →


Tuesday April 16, 2013 1:30pm - 2:20pm
Marquis 1

1:30pm

Permissions and Training: From On-Boarding to Off-Boarding and Everywhere in Between

>>View Presentation Slides

Handouts:

 

In this session, The George Washington University will empower new and existing Super Users and Managers of StudioAbroad in assigning necessary permissions to users, training in-and out-of-office users, and maintaining permissions and changes within their StudioAbroad system.

Whenever you are tasked with introducing a new user to StudioAbroad, the process can be overwhelming for both you and the new user. GW uses StudioAbroad not only inside its Office for Study Abroad, but throughout the university for the management of our graduate exchange programs in each of our schools and colleges, independent student travel, and student organization trips.  This session will focus on how we, as StudioAbroad administrators, work with heavy and light users of the software and how best to train and work with each group.  Additionally, the session will demonstrate ways to leverage staff permissions and training resources to ease the process of onboarding. The session will explore ongoing training opportunities, identifying when users are ready to expand their knowledge and permissions in StudioAbroad, and what to do when staff members leave your institution. This session will rely primarily on examples from GW; however, the sharing of participants’ experiences using permissions and training new users is encouraged.


Speakers
avatar for Andrew Fromknecht

Andrew Fromknecht

Webmaster, The George Washington University
Andrew Fromknecht is the Webmaster for the Office of International Programs at the George Washington University, which is the parent office for the Office for Study Abroad.  He joined GW in the summer of 2011, after three years with a higher education consulting firm based in Washington, DC.  He is responsible for all web content on the GW International website and also serves as the main StudioAbroad administrator at GW. In this... Read More →
avatar for Shelley Jessee

Shelley Jessee

Senior Study Abroad Advisor, The George Washington University
Shelley Jessee is the Senior Study Abroad Advisor at The George Washington University. She advises students studying in the United Kingdom, Ireland, and Asia and is the main point of contact for StudioAbroad within the Office for Study Abroad. Shelley manages administrative processes in and out of StudioAbroad and works to streamline and maintain consistency across programs and policies. Shelley studied abroad in Beijing, China during her... Read More →


Tuesday April 16, 2013 1:30pm - 2:20pm
Marquis 4

1:30pm

Dashboards and Snapshots: Let Your Data Do the Talking

>>View Presentation Slides

Data can be found on every page you visit in your site, but viewing the data one page at a time makes it difficult to get a clear picture of the trends of activity in all the historical information that has accumulated.  That's where Dashboards come in.  A dashboard of your activity history gives you and other administrators the ability to view trends, highlighting your successes, or focusing on areas needing attention.  Dashboards can be a tool for resource planning and budget justification.  This year, Terra Dotta has developed a framework for standard charts and dashboard reports, piloting this framework in a project for the University of Kentucky.  UK's International Center wished to produce a set of dashboard-style charts and reports to show a two-year comparison of participation in education abroad, breaking down the numbers across multiple dimensions of geography, demographics and academics.  In this session, Summer Eglinski from UK Education Abroad will talk in detail about the project and the data that it has been able to bring into view.


Speakers
avatar for Garrett Christian

Garrett Christian

Chief Technology Officer, Terra Dotta
Garrett is the Chief Technology Officer for Terra Dotta. His responsibilities include product development strategy, systems analysis, project management, and information security.  Prior to the formation of Terra Dotta, Garrett gained his database and software-engineering experience in the credit card provisioning division of AT&T. Garrett is passionate about language, culture, and international education. As an undergraduate, he... Read More →
avatar for Summer Eglinski

Summer Eglinski

Education Abroad Advisor, University of Kentucky
Summer Eglinski is an Education Abroad Advisor in the International Center at the University of Kentucky where she has been since 2011. Prior to that, Summer was a Study Abroad Advisor at Kennesaw State University.  Summer’s primary roles involve advising students on program selection, working with faculty on the application process, and supervising a group of peer interns regarding peer to peer advising and marketing. She is also... Read More →


Tuesday April 16, 2013 1:30pm - 2:20pm
Marquis 5

1:30pm

Data Import/Export Utility - Power Tools for the Do-It-Yourselfer

>>View Presentation Slides

The data import/export utility lets you perform complex and large-scale tasks through the power and convenience of Excel.   If you’ve read the KnowledgeBase documentation, you may be puzzled by all the requirements and unfamiliar terms.  And what exactly is meant by the warning against making widespread, unintended data changes?  This presentation will address those questions and supplement what you’ve read through practical demonstrations of exports and imports, simple and complex.   


Two types of exports will be shown, illustrating how exported information can be used in other systems for statistical analysis or as an efficient way to review and update existing data.  Another major function of this utility is as a means of importing new data in batches. In our demonstration, we will prepare one record for import and trouble-shoot the errors thrown (yes, there will be some). Once perfected, the resulting file will be a blueprint for the mass import of hundreds of records.  In becoming familiar with the methods by which data moves in and out of your system and the rules and recommendations to observe, you will be ready to import legacy applications, travel registrations, new incoming applications, foreign or home courses, programs and dates, and any number of other kinds of records.


This session is appropriate for beginners and experienced users; the subject is applicable to all types of enrollment.


Speakers
avatar for Susan Jordan

Susan Jordan

Client Support Specialist, Trainer, Terra Dotta
Susan came to Terra Dotta from the University of Richmond where she had worked for 10 years in international education. As the Associate Director of Study Abroad Susan had responsibility for managing bilateral exchanges and third-party provider programs in six countries.  She was instrumental in implementing StudioAbroad (version 5 at the time) at Richmond.  Her duties as project manager for StudioAbroad included everything from... Read More →


Tuesday April 16, 2013 1:30pm - 2:20pm
Marquis 2

2:30pm

Process Elements - Building the Best Online Application

>>View Presentation Slides

In order to build a great application you have to first understand the building blocks available to you.  In the Terra Dotta software, online applications are built using process elements which include material submissions, signature documents, questionnaires, learning content and assessments.  In this session we will demonstrate what each process element looks like from the applicant’s perspective and walk through the configuration options available on the administrative side.  Attendees will become familiar with process element terminology, see what the finished product looks like, and learn about the various ways process elements can be customized to meet the needs of your office.  This session is recommended for all new users and any experienced user who would like a refresher on one of the most important building blocks of any Terra Dotta site.


Speakers
avatar for Andres Sarmiento

Andres Sarmiento

Client Support Specialist, Terra Dotta
Andres is part of Terra Dotta's Client Support Team and serves as first responder for support cases.  He joined Terra Dotta in 2011 and his time is mostly spent working on client support cases and graphic layout projects.  He graduated from the University of Ciudad Juarez with a degree in Graphic Design.  Prior to coming to work for Terra Dotta, Andres was a teacher at the University of Ciudad Juarez for ten years in the fields... Read More →


Tuesday April 16, 2013 2:30pm - 3:20pm
Marquis 1

2:30pm

Creating an MoU database

>>View Presentation Slides

StudioAbroad can manage more than your study abroad applications.  Consider using it to manage your MoUs as well.  It’s easy!  Imagine no longer having to track your university’s relationships in Excel, or worse, on paper.  This session will describe how to create a “program” for your MoU, as well as useful questions to build into a searchable, reportable MoU questionnaire.


Speakers
avatar for Carrie Wojenski

Carrie Wojenski

Director of Study Abroad, Sacred Heart University
As Director of Study Abroad at Sacred Heart University, Carrie is charged with global oversight of study abroad programming. She works with faculty to develop and manage short-term study abroad programs, analyzes administrative dimensions of new projects, and negotiates with overseas counterparts on linkages and exchanges.  Carrie’s responsibilities also include the fiscal management of all study abroad programs.  She also works... Read More →


Tuesday April 16, 2013 2:30pm - 3:20pm
Marquis 5

2:30pm

Publishing Students' Testimonials on Your Website, Facebook, GoAbroad and RateMyStudyAbroad

>>View Presentation Slides

Student reviews are powerful.  According to DigitalVision, 62% of customers read a review before making a purchase online and about 1 in 3 describe an internet review as their #1 influence in booking travel.  In a recent interview the marketing manager at Expedia summed it up, writing, "We are moving from an information age to a recommendation age."

Terra Dotta is building a new feature with the independent review website RateMyStudyAbroad.com.  You will be able to use this widget to publish your students' testimonials to your website, your Facebook page, and online directories like GoAbroad.com and RateMyStudyAbroad.com.  In this session we will show you how to trigger this new feature in your Terra Dotta StudioAbroad system to increase your program marketing results.


Speakers
avatar for Henry van Wagenberg

Henry van Wagenberg

Co-Founder, Rate My Study Abroad
Henry van Wagenberg is a co-founder of RateMyStudyAbroad.com, an independent website for student reviews of study abroad programs.  Henry graduated from Davidson College with a degree in English and a minor in Economics, and studied abroad in Germany, Taiwan, China, and on board a tall ship that sailed from Hawaii to California with the Sea Education Association.  He led the creation of RateMyStudyAbroad's free online evaluation tool... Read More →


Tuesday April 16, 2013 2:30pm - 3:20pm
Marquis 4

2:30pm

How to Visually Present Your Website Content with WYSIWYG Templates

>>View Presentation Slides

>>View Session Handout

Managing your site pages and brochures can be a tedious task.  Everyone is always searching for the most successful and efficient ways to deliver information on content pages.  The search is over.  In this session, you’ll learn how to create uniform styles for the content featured on your web pages and brochures using templates created in the WYSIWYG Editor.  Terra Dotta, along with the University of Illinois at Urbana-Champaign, will discuss best practices and review some examples for inspiration.  Developing templates will save you time in the future and improve the overall user experience on your site today.  The visualization techniques discussed will help you understand a user’s perception of your site content and aid you in creating a highly usable design to promote your website and programs.  Your template options are infinite, so let’s get started today.


Speakers
avatar for Stacy Billman

Stacy Billman

Senior Coordinator for Short-Term Programs, University of Illinois at Urbana-Champaign
Stacy Billman is the Senior Coordinator for Short-Term Programs in the Study Abroad Office at the University of Illinois at Urbana-Champaign and has worked in the office for 4 years.  Stacy leads in the creation and management of a growing portfolio of 2-6 week faculty-led courses abroad, in conjunction with colleagues in the Study Abroad Office, other campus units, and faculty around the university.  In this capacity, she also oversees... Read More →
avatar for Korbin Dimmick

Korbin Dimmick

Study Abroad Coordinator, Auburn University
Korbin currently works as a Study Abroad Coordinator in the Auburn Abroad Office at Auburn University, where he advises students, trains faculty as reviewers, and maintains the StudioAbroad database.  A graduate of Colorado State University, Korbin studied abroad in both Chile and Mexico and served as a peer advisor in the Study Abroad Office for 2 years.  Other international experiences include humanitarian projects in both Poland... Read More →
avatar for Michelle Gammon

Michelle Gammon

Marketing Specialist, Terra Dotta
Michelle coordinates Terra Dotta’s marketing efforts and conference participation.  She also manages Terra Dotta’s demonstration websites, client communications for graphical layouts, Terra Dotta's marketing website, and the Terra Dotta Community Library content.  Michelle has a passion for graphic design and provides a leadership role on the marketing team with regard to brand identity execution.  Michelle began... Read More →


Tuesday April 16, 2013 2:30pm - 4:30pm
Marquis 2

3:20pm

------- Break -------
Tuesday April 16, 2013 3:20pm - 3:45pm
Foyer

3:45pm

Using Terra Dotta Software to Improve Retention

>>View Presentation Slides

What is the most common point at which students withdraw from your programs?  In what ways do the students who withdraw differ from the students who eventually go abroad?  Are there some students who are ‘falling through the cracks’ -- and which interventions might keep them on track?

Systematically collecting and analyzing the data contained within Terra Dotta Software can help you improve retention -- by helping you understand which students withdraw, and when.  The data already exists and is available to you any time - you just need to learn where to find it! 

This session will illustrate how to use Terra Dotta Software for retention purposes.  It will describe the data that can be collected by Terra Dotta Software, share ideas on how to analyze and make sense of that data, and give suggestions of various ways the software and data can be used to implement processes to improve retention.  Consider also attending the ‘Queries and Reports’ work session for in-depth instruction on building custom reports for collecting data.


Speakers
avatar for Elizabeth Lostetter

Elizabeth Lostetter

Client Support Specialist, Terra Dotta


Tuesday April 16, 2013 3:45pm - 4:30pm
Marquis 1

3:45pm

Innovation and Creativity within Course Management and Specialized Processes

>>View Presentation Slides

The launch and implementation of StudioAbroad on your campus sometimes results in a radical change in workflow and process management.  Over the past three years, Texas A&M University has found innovative ways to address implementation challenges and to adapt the software’s capabilities to improve staff and student user experience.  This presentation will explore several feature/functions of the software (course management, text interface, document center and recommendation forms) and highlight ways to creatively and effectively integrate new techniques that  have (for Texas A&M) increased customer satisfaction.


Speakers
AL

Alisha Lombardi

Study Abroad Advisor, Texam A&M University
Alisha Lombardi is a Study Abroad Advisor at Texas A&M University in the Study Abroad Programs Office. She began working at Texas A&M in 2008, just before the office launched StudioAbroad in 2009.  Alisha is the technical lead for StudioAbroad and liaises with many departments at Texas A&M University.  Along with her IT responsibilities, she chairs a Public Relations committee and works with faculty led programs and students... Read More →


Tuesday April 16, 2013 3:45pm - 4:30pm
Marquis 4

3:45pm

Traveler Management – How to Engage without Inciting a Riot

>>View Presentation Slides

Learn what processes and procedures current clients have developed for managing travel across non-credit initiatives at their institutions. Representatives of the Travel Advisory Working Group will share the key leadership roles and relationships that have been successful, as well as lessons learned along the way. A special emphasis will be placed on the needs of the non-student traveler population and the reasoning behind some of the new features to be delivered in Version 12 of TDS. Use this session to learn from the leaders in traveler management and bring their insight to bear fruit at your institution.


Speakers
avatar for Steve Holland

Steve Holland

University of Arizona
AS

Alexis Santi

Coordinator of Travel Safety, Cornell University
Alexis E Santí currently serves as the University's first Coordinator of Travel Safety. Previously, he worked in higher education at Washington University in Saint Louis, George Mason University and Hobart and William Smith. He has traveled and worked extensively around the world, visiting over 20 countries and has lived in Spain, South Korea and Romania. He was a Peace Corps volunteer in Romania and returned to Romania in 2006 as a... Read More →
avatar for Mark Weixel

Mark Weixel

Director of Informatics, University of Pittsburgh
As Director of Informatics, Mark consults on the planning, designing, and managing of the information systems that serve many of the University’s international programs.  This includes the StudioAbroad development and production environments, which are used to support daily operations for the Study Abroad Office at the University of Pittsburgh as well as the newly released Travel Registry.   
avatar for Tim Wojoski

Tim Wojoski

Senior Product Engineer, Terra Dotta
Tim is responsible for pre-sales support and technical coordination of Terra Dotta software implementations. Tim’s extensive knowledge gained from years in international education and from using StudioAbroad for over 6 years at the University of Virginia serves as a valuable resource to business and technical stakeholders for Terra Dotta’s new and potential clients. Tim was the Technology Manager for Education Abroad at the... Read More →


Tuesday April 16, 2013 3:45pm - 4:30pm
Marquis 5

4:40pm

How are Other Institutions Using Query Watches?

>>View Presentation Slides

>>View Session Handout

The Query Watch feature is one of the most powerful tools in Terra Dotta software and there are seemingly infinite ways it can be utilized to create workflows and assist in your daily processes.  The basic concept is that you can create a simple query and your Terra Dotta software will ‘watch’ the query results and then alert you (or the appropriate person) when the results change.  Is your office taking full advantage of this feature?  This panel of experienced Terra Dotta software clients will discuss a variety of ways they have implemented query watches and how they use it to alleviate some of their daily workload.  Regardless of your experience level with the software, this panel is sure to spark some creative ideas for you to implement after the conference!


Speakers
avatar for Scott Carter

Scott Carter

Systems Administrator/Assessment Coordinator, North Carolina State University
Scott Carter started in his position as the Systems Administrator/Assessment Coordinator for the Study Abroad Office at North Carolina State University in September 2010.  His responsibilities include website and system administration for the office as well as overseeing the scholarship processes and assessment for the department. With most of his professional experience in Residence Life, he has worked with living/learning communities and... Read More →
VC

Valerie Cullen

Computing Operations Manager/Administrative Coordinator, Duke University
Valerie Cullen is the Computing Operations Manager/Administrative Coordinator at Duke University's Global Education Office (GEO). In addition to managing StudioAbroad and the GEO website, Valerie acts as a liaison between GEO and Duke Technology offices such as SISS and OIT. She also provides program support for the Duke in Istanbul, Duke in Turkey, Duke in St. Petersburg, and Duke in Russia programs, and manages the Visiting International... Read More →
avatar for Erica Masten

Erica Masten

Director of Support Services, Terra Dotta
Erica is the Director of Support Services. She joined Terra Dotta in 2008, bringing with her a passion for international education and an extensive student-perspective of study abroad. She holds two degrees from UNC-Chapel Hill; a Master in Business Administration and an undergraduate degree in International Studies. During her undergraduate studies she completed three semesters of study abroad including one semester in Perth, Australia... Read More →
AS

Amber Schneider

Study Abroad Advisor, Central Michigan University
Amber Schneider is a Study Abroad Advisor at Central Michigan University and works with students participating in exchange and direct-enrollment programs around the world. She is an advocate for long-term study programs and study in non-traditional locations. She provides leadership in the Office of Study Abroad at CMU for Studio Abroad software and support.  Amber earned her Bachelors of Science in Education from CMU in history and... Read More →
avatar for Raissa Schnitizius

Raissa Schnitizius

Assistant Study Abroad Coordinator, University of Wisconsin Eau Claire
Raissa Schnitzius is Assistant Study Abroad Coordinator at the University of Wisconsin – Eau Claire, a position she has held since April 2012.  She is the main provider of administrative support to the study abroad unit and also manages the office’s use of StudioAbroad software.  Raissa completed a Bachelor of Arts in Spanish and mathematics from Hamline University, where she had the opportunity to work as a student... Read More →


Tuesday April 16, 2013 4:40pm - 5:30pm
Marquis 5

4:40pm

Saving Trees: How to Use StudioAbroad to Decrease your Workload

>>View Presentation Slides

Tired of raiding a forest in order to collect all the paperwork needed for your study abroad programs?  In this presentation, St. Mary's College of Maryland will demonstrate how you can reduce your reliance on traditional paper forms and maximize the use of recommendations, questionnaires, and signature documents within StudioAbroad to save both time and money.  Unique uses of these tools as well as integrating other tools will also be discussed to aid your office in becoming a well-oiled paperless machine.


Speakers
avatar for Mandy Reinig

Mandy Reinig

Director of International Education, St. Mary's College of Maryland
Mandy Reinig is the Director of International Education at St. Mary’s College of Maryland. She works with both outgoing and incoming students on making their international education opportunities possible. This includes everything from program management, marketing and recruitment, budgeting, to health and safety. Mandy serves as a member on the National Team for NAFSA’s Education Abroad Knowledge Community and assists with... Read More →


Tuesday April 16, 2013 4:40pm - 5:30pm
Marquis 4

4:40pm

Social Media 101: Connecting with your Audience

>>View Presentation Slides

Struggling to get a foothold in the social media realm? In recent years, social media outreach has become a battle of wills. With so many people online, it can be difficult to reach your target audience or get them to participate in your campaigns. This session will demonstrate how Terra Dotta, in conjunction with GoSocial, has developed its name brand on both Facebook and Twitter by following best practices, searching out target audiences, and rewarding participators. You will learn the keys to profile optimization including quality versus quantity of followers, post types and frequency, follower interaction, and use of third party management tools.


Speakers
avatar for Daniel Bullins

Daniel Bullins

Sales & Marketing Coordinator, Terra Dotta
Daniel coordinates all three TDU conference events, manages the development of Terra Dotta's demonstration websites, and oversees the completion and submission of RFPs and RFIs for Terra Dotta software.  He is also responsible for the monthly company newsletter, mass-marketing announcements, and social media execution.  Daniel graduated from Lenoir-Rhyne University in 2012 with a B.A. in English and minors in Creative Writing and... Read More →
avatar for Kayla Patterson

Kayla Patterson

GoMedia Coordinator, GoAbroad
Kayla Patterson is the GoMedia Coordinator at GoAbroad.com and has experience working on many types of online marketing, most notably social media. Kayla graduated with a Bachelor’s in Business Administration with a concentration in Marketing from Colorado State University while working for GoAbroad. Often referred to as GoAbroad’s resident social media guru, Kayla works very closely with GoSocial, a comprehensive social media... Read More →


Tuesday April 16, 2013 4:40pm - 5:30pm
Marquis 2

4:40pm

TDCL Content for Risk

>>View Presentation Slides

Take a guided tour of the many useful and valuable risk-related articles that are available in the Terra Dotta Community Library. The TDCL contains a wealth of articles and videos from experts in the field that you can use to help make your travelers safer, healthier, and better-informed.

Learn how to utilize these materials to create your own pre-departure orientation to protect your students, faculty, and staff.  We will look at sets of materials focused on students, faculty and, as well as independent travelers. 

We’ll also examine a set of questionnaires and reading materials you can use to focus your faculty and staff leaders on designing safer and more well-thought-out study abroad programming.


Speakers
avatar for Mark Landon

Mark Landon

Project Specialist, Terra Dotta
Mark Landon is a Project Specialist at Terra Dotta, delivering hands-on support, training, and professional services to Terra Dotta clients.  He piloted the one-week content development program, and enjoys designing innovative solutions for client needs. Mark was co-founder and Chief Technology Officer at EDU, Inc. (now Education Dynamics), the company responsible for StudyAbroad.com and GradSchools.com.  Mark... Read More →
avatar for Gary Rhodes

Gary Rhodes

Director, Center for Global Ed
Gary Rhodes is Director of the Center for Global Education at the UCLA Graduate School of Education and Information Studies. He received his PhD and MS.Ed. in Education and MA in International Relations from USC and BA from UCSB. He has published articles, been cited, and presents widely on issues of university internationalization, international learning, safety, risk, crisis management, legal issues and study abroad across the U.S. and around... Read More →


Tuesday April 16, 2013 4:40pm - 5:30pm
Marquis 1

7:00pm

Karaoke Dinner Party (outdoors, weather permitting)

This is 'Wear Your School Colors ' night!


Tuesday April 16, 2013 7:00pm - 10:00pm
Poolside
 
Wednesday, April 17
 

7:00am

------ Breakfast -------
Wednesday April 17, 2013 7:00am - 8:00am
Valencia Room

8:00am

Student-to-Student Marketing: Word of Mouth from a World Away

>>View Presentation Slides

Do you have trouble filling your study abroad programs? According to a survey by Econsultancy, 90% of people trust recommendations from people they know and 70% trust recommendations from people they do not know. The conclusion? Word of mouth is one of the most effective tools for promoting your programs. In this session, you will learn how to use the alumni phase of your students' application to directly promote programs to prospective students using ratings, reviews, and testimonials from alumni. By asking alumni to review their time abroad, you can share their experiences with students looking to participate in the same program and even make willing alumni available for direct contact through phone or email to prospective students. Full use of the alumni phase can help increase future participation in your programs and cut down on the cost of marketing.


Speakers
avatar for Daniel Bullins

Daniel Bullins

Sales & Marketing Coordinator, Terra Dotta
Daniel coordinates all three TDU conference events, manages the development of Terra Dotta's demonstration websites, and oversees the completion and submission of RFPs and RFIs for Terra Dotta software.  He is also responsible for the monthly company newsletter, mass-marketing announcements, and social media execution.  Daniel graduated from Lenoir-Rhyne University in 2012 with a B.A. in English and minors in Creative Writing and... Read More →


Wednesday April 17, 2013 8:00am - 8:50am
Marquis 5

8:00am

Managing Faculty-Led Programs

>>View Presentation Slides

StudioAbroad offers a variety of great risk management tools — from the side-trip travel tracker to more robust risk management capabilities.  For a small study abroad office, or even for a large one, managing risk with university partner programs and faculty-led programs can often be quite overwhelming.  Fortunately, there are a few simple things you can do.  This session will explore ways to create questionnaire to capture risk management information such as host university advisor information, and phone numbers for emergency hotlines, housing, and psychological services, as well as itineraries for faculty-led programs.  Then choose to manage the tools yourself or distribute the work across divisions.


Speakers
avatar for Carrie Wojenski

Carrie Wojenski

Director of Study Abroad, Sacred Heart University
As Director of Study Abroad at Sacred Heart University, Carrie is charged with global oversight of study abroad programming. She works with faculty to develop and manage short-term study abroad programs, analyzes administrative dimensions of new projects, and negotiates with overseas counterparts on linkages and exchanges.  Carrie’s responsibilities also include the fiscal management of all study abroad programs.  She also works... Read More →


Wednesday April 17, 2013 8:00am - 8:50am
Marquis 1

8:00am

Evaluation & Assessment: Resources for Managing Your Site

>>View Presentation Slides

This presentation will familiarize beginning to intermediate users with the resources designed to advance both evaluation and assessment efforts within the study abroad site. In addition, this session will explore potential enhancements to the application process created within the Learning Content and Assessment areas. The tools provided within the Terra Dotta Studio Abroad software allow users to construct meaningful evidence that support the continued improvement of programs and overall student preparedness. Users who do not currently use these features and those wanting to learn more about assessment and evaluation in general will find this session most beneficial. The exploration of these resources will continue with a review of some of the best practices relating to both evaluation and assessment. More specifically:

  • Overview of varying approaches to evaluation
  • Using evaluation to determine if you are effectively integrating the use of technology within your program  (i.e. StudioAbroad Assessment tools)
  • Determining if your students are better prepared as a result of the resources and programs offered by your  office
  • Participant discussion of opportunities, challenges, and best practices as it relates to both evaluation and assessment

In this session, Indiana University of Pennsylvania will enhance your awareness of Terra Dotta Assessment & Evaluation Resources and explore applicable theory related to evaluation and assessment of International Education programming. The primary audience for this session will be beginner and intermediate users tasked with administrative privileges related to the development of the Terra Dotta Software within their respective institutions. This session will also incorporate knowledge management techniques applicable to Terra Dotta Power-Users and prospective clients. Users who currently do not use these features will find this session most beneficial; however, all levels are welcome to provide input.


Speakers
avatar for Jessica Halchak

Jessica Halchak

StudioAbroad Administrator, Indiana University of Pennsylvania
Jessica received her B.S. in French Education from Indiana University of Pennsylvania and her M.A. in Foreign Languages from West Virginia University. Both of these degrees gave her the opportunity to study, work, teach, and live abroad. Jessica serves as the IUP StudioAbroad administrator and liaison between Terra Dotta and IUP’s IT-Support center. Jessica is currently pursuing a doctorate in Higher Education Administration and... Read More →
PM

Patrick Mulvihill

Point Park University
Patrick received his B.S. in Marketing from Edinboro University of Pennsylvania and his M.S. in Business Education from Robert Morris University.  Blending a background of professional and academic experience, Patrick continues to lead the integration of technology across academic and administrative functions both at Point Park and as a consultant to peer institutions. Patrick is currently pursuing a doctorate in Higher Education... Read More →


Wednesday April 17, 2013 8:00am - 8:50am
Marquis 4

8:00am

Queries, Reports, and Query Watches – a Hands-On Session

>>View Presentation Slides

Have you ever wanted to pull a bunch of applications so you could do something with them in a batch?  Do you need a list of the emergency contact information for a given group of student and/or faculty travelers?  Maybe you want to compare the answers to a certain question that a group of students has submitted to decide who gets a scholarship.  Would you like to know when new applications are being generated or when someone has withdrawn an application?  These are all needs that can be addressed through the use of a query, report, and/or query watch.

This session will be divided into two parts.  The first part of the presentation will review what these three tools are, what they can and can’t do, and how to set them up.  The second half of the presentation will be your chance to apply what you’ve learned by creating your own queries, reports, and query watches on your own site.  Terra Dotta representatives will be on hand to answer any questions you might have or troubleshoot any difficulties you might encounter.  All participants should bring a laptop; internet will be provided.

New or relatively new users of Terra Dotta software will find this session extremely helpful in managing their office workflow.  However, anyone who uses these tools and would like to sharpen their skills in designing them would benefit from this session.


Speakers
avatar for Sally Molyneux

Sally Molyneux

Client Support Specialist, Trainer, Terra Dotta
Sally works on the support side of things at Terra Dotta, helping new clients build their sites and training them in the use of their software.  She also provides assistance and advice through the case system, and works closely with clients as they go through their integration projects. | | Before coming to Terra Dotta, Sally worked for 7 ½ years as Associate Director for Finance and Operations in the Study Abroad... Read More →


Wednesday April 17, 2013 8:00am - 9:50am
Marquis 2

9:00am

What Happens in the Directory Stays in the Directory - Or does it?

>>View Presentation Slides

StudioAbroad Directory is known for making things move.  In this session, you will see how Middlebury College moves program information in two directions.  They import Directory programs into their program catalog, and they also publish programs to the Directory as a means of promoting Middlebury’s Schools Abroad to students from other colleges and universities.  Middlebury will share tips on topics such as communicating with providers, receiving applications for new and unlisted programs; creating trouble-free brochures, understanding how dates behave and other things learned the hard way.

This session will also offer a preview of Directory-related enhancements in version 12.  New mapping utilities will detect and clean up orphaned, duplicate, and erroneous mappings.  Through these mapping checks, you will know when a mapping needs to be corrected. Yet another new feature will bring a more effective method for handling discontinued programs.  Come and learn how to put these ‘clean-up’ tools to work for you.   Target audience includes current and perspective users of the StudioAbroad Directory.


Speakers
avatar for Susan Jordan

Susan Jordan

Client Support Specialist, Trainer, Terra Dotta
Susan came to Terra Dotta from the University of Richmond where she had worked for 10 years in international education. As the Associate Director of Study Abroad Susan had responsibility for managing bilateral exchanges and third-party provider programs in six countries.  She was instrumental in implementing StudioAbroad (version 5 at the time) at Richmond.  Her duties as project manager for StudioAbroad included everything from... Read More →
avatar for Meghan Mason

Meghan Mason

Coordinator of International Programs and Off-Campus Study, Middlebury College
Meghan Mason is a Coordinator of International Programs and Off-Campus Study at Middlebury College in Vermont. She serves as the primary Support Contact for StudioAbroad and is a liaison between the International Programs, billing, Registrar, and IT offices at Middlebury in implementing the software. Also, Meghan works with students from Middlebury as well as other colleges and universities studying at the Middlebury Schools Abroad in China... Read More →


Wednesday April 17, 2013 9:00am - 9:50am
Marquis 4

9:00am

Security ABCs: What You Need to Do Today and Every Day to Stay Safe

>>View Presentation Slides

It's natural to take for granted that your data systems are being maintained with all the necessary rigor to keep your information safe.  After all, you have hired professionals to take care of security for you.  Besides, software companies like Microsoft are constantly keeping system software updated and advising us of emerging threats, so that keeps us one step ahead of the bad guys.  Certainly, we must hope that these things are true, but it's not wise to assume that just because you have others looking for you, you have no responsibility over the security of your data system.  The most immediate threats to your security may not be from hackers or system vulnerabilities but from human error or carelessness.  In this session we will talk about the routines that all offices managing sensitive information should undertake on a regular basis to ensure the security of their data.


Speakers
avatar for Garrett Christian

Garrett Christian

Chief Technology Officer, Terra Dotta
Garrett is the Chief Technology Officer for Terra Dotta. His responsibilities include product development strategy, systems analysis, project management, and information security.  Prior to the formation of Terra Dotta, Garrett gained his database and software-engineering experience in the credit card provisioning division of AT&T. Garrett is passionate about language, culture, and international education. As an undergraduate, he... Read More →


Wednesday April 17, 2013 9:00am - 9:50am
Marquis 1

9:00am

Clarity for Clery: A Model for Incident and Clery Act Reporting

>>View Presentation Slides

Providing a standard of support for institutional travelers, both staff and students, has become an inherent part of the legal responsibility for institutions in the age of global initiatives and strategic partnerships. Political unrest, natural disasters and individual emergencies are realities that can increase your institution's exposure to liability. In this session you'll learn how to utilize the Terra Dotta software to improve your ability to collect quick feedback from travelers, categorize the information and structure responses to all types of situations that may arise for your travelers. Come learn more about how Terra Dotta makes it easier for you to comply with Clery Reporting by building in parameters and values for easy reporting, and how it gets even easier in Version 12. This session will also include a discussion on the client roles in current Clery Act reporting process, interpretations at various institutions and suggestions for compliance from the community.


Speakers
avatar for Tim Wojoski

Tim Wojoski

Senior Product Engineer, Terra Dotta
Tim is responsible for pre-sales support and technical coordination of Terra Dotta software implementations. Tim’s extensive knowledge gained from years in international education and from using StudioAbroad for over 6 years at the University of Virginia serves as a valuable resource to business and technical stakeholders for Terra Dotta’s new and potential clients. Tim was the Technology Manager for Education Abroad at the... Read More →


Wednesday April 17, 2013 9:00am - 9:50am
Marquis 5

9:50am

------- Break -------
Wednesday April 17, 2013 9:50am - 10:15am
Foyer

10:15am

The Power of Profiles

>>View Presentation Slides

Using the Profiles feature of Terra Dotta Software opens the door to wonderful opportunities to market your programs and connect with your constituents who have a budding interest in your programs.  Profiles have opened the door to a whole new world of data that can be collected, analyzed and used for marketing your programs.  With profiles, potential applicants can login to the site and provide valuable data before they take the plunge and start an application.  This session is appropriate for any experience level and is targeted at those interested in learning more about how profiles can be configured on your site.  In this session we will walk through the configuration options as well as demonstrate the applicant and admin experience.


Speakers
avatar for Erica Masten

Erica Masten

Director of Support Services, Terra Dotta
Erica is the Director of Support Services. She joined Terra Dotta in 2008, bringing with her a passion for international education and an extensive student-perspective of study abroad. She holds two degrees from UNC-Chapel Hill; a Master in Business Administration and an undergraduate degree in International Studies. During her undergraduate studies she completed three semesters of study abroad including one semester in Perth, Australia... Read More →


Wednesday April 17, 2013 10:15am - 11:00am
Marquis 4

10:15am

Confronting Complexity - Adapting Solutions for Difficult Processes

>>View Presentation Slides

Application processes don’t always elegantly migrate from the analogue world of paper, ink, and post-its to the digital world of statuses, phases, and email. You may be looking for ways of  implementing the steps in your office’s procedures and find that the software is not providing the options and flexibility required. Sometimes, there are multiple options that look right, and it isn’t clear which is the recommended method to use. This session will cover the following five common application processes and  the various implementation plans that can be used to adapt them:

  • Two-step acceptance: a decision process that requires getting accepted from more than one office
  • Priority process elements: questionnaires or materials that need to be completed before all others
  • Final program assignment undetermined: applicants start the process before they select a program
  • Complex review processes: application information gets processed by multiple people under various conditions
  • Approval ladders: applications get passed from one reviewing admin to another in a sequence

With each process, the features and options that can be used to make them a part of your online workflow will be detailed. If you are on an implementation team working to launch a site over the summer, this session can help you learn the range of options available for your trickier application steps. For experienced users, you may be thinking of adjusting your existing processes or introducing new ones that you previously considered too complex for your online tools. While this session isn’t a training in all the specific tools, it can get you thinking in the right directions so that you know where to begin.


Speakers
avatar for Steve Sweitzer

Steve Sweitzer

Senior Product Support Specialist, Terra Dotta
Steve is Terra Dotta’s Senior Product Specialist.  He has been Terra Dotta’s primary on-site trainer and has trained university staff at over 40 campuses across the country.  Steve has helped hundreds of users understand, implement, and become masters in the use of the software.  He earned a BA in Communications at Syracuse University in 1995 and currently resides in Chapel Hill, NC.  Steve has been a member of the... Read More →


Wednesday April 17, 2013 10:15am - 11:00am
Marquis 2

10:15am

Crash Course in Terra Dotta Graphics

>>View Presentation Slides

If you would like to change the look of your Terra Dotta site but don’t know where to start, this session is for you!  We will explain all the options that are available to you ranging from a quick reminder of what you can achieve by using the software’s stock layout editor to the various ways you could go about creating a custom layout or using the API to create a totally custom look.  We’ll also discuss the ins and outs of using an external website in conjunction with your Terra Dotta site so that you will walk away with ample knowledge to make the best decision with regards to updating the graphics on your site.


Speakers
avatar for Andres Sarmiento

Andres Sarmiento

Client Support Specialist, Terra Dotta
Andres is part of Terra Dotta's Client Support Team and serves as first responder for support cases.  He joined Terra Dotta in 2011 and his time is mostly spent working on client support cases and graphic layout projects.  He graduated from the University of Ciudad Juarez with a degree in Graphic Design.  Prior to coming to work for Terra Dotta, Andres was a teacher at the University of Ciudad Juarez for ten years in the fields... Read More →


Wednesday April 17, 2013 10:15am - 11:00am
Marquis 1

10:15am

TD Game show!: Are you a super user?!?!

**(There are no slides for this session.)

Contestants: Great minds may think alike, but maybe you know the ropes just a little more.  So, meet the So Who Wants to be a SuperUser challenge.  Show off your chops and learn a thing or two from your colleagues.

Audience: You get the best of both worlds.  Sneak a peek into the minds of the contestants and learn the methods to their madness.  Rome wasn’t built in a day, but watch as the competitors try!

In a game show-like environment contestants will test out their StudioAbroad user skills in order to demonstrate their understanding of the system and the variety of ways that the software can be used.  It is an opportunity to look behind the curtain and see how your colleagues using StudioAbroad in other offices think and interact with the software.

This workshop is designed for two populations, contestants and audience members.  Contestants should be people who have used StudioAbroad, live, for at least a year.  Teams of 3-4 are welcome.  Audience members can be new users, with zero experience with the software, up to experts interested in exploring new ways of operating.  Audience members will benefit from watching contestants think through the steps required to complete a challenge.  Both groups of participants will benefit from the facilitated discussion lead by the moderator.

Peer learning is a great way for individuals to demonstrate and share knowledge, as well as learn from like-minded others.  Participants can experience a variety of ways a challenge can be completed, analyze the effectiveness of the various solutions, and decide which solutions are best implemented in their own practice.


Speakers
avatar for Mark Landon

Mark Landon

Project Specialist, Terra Dotta
Mark Landon is a Project Specialist at Terra Dotta, delivering hands-on support, training, and professional services to Terra Dotta clients.  He piloted the one-week content development program, and enjoys designing innovative solutions for client needs. Mark was co-founder and Chief Technology Officer at EDU, Inc. (now Education Dynamics), the company responsible for StudyAbroad.com and GradSchools.com.  Mark... Read More →
avatar for Carrie Wojenski

Carrie Wojenski

Director of Study Abroad, Sacred Heart University
As Director of Study Abroad at Sacred Heart University, Carrie is charged with global oversight of study abroad programming. She works with faculty to develop and manage short-term study abroad programs, analyzes administrative dimensions of new projects, and negotiates with overseas counterparts on linkages and exchanges.  Carrie’s responsibilities also include the fiscal management of all study abroad programs.  She also works... Read More →


Wednesday April 17, 2013 10:15am - 12:00pm
Marquis 5

11:10am

PVM Is Your Friend - Taming the Process Versioning Beast

>>View Presentation Slides

Feeling bullied by the PVM?  Tired of materials not showing up, question items that won’t go away, pesky pop-ups asking you to select some boxes?  It can be pretty scary unless you understand the inner workings of the Process Version Map (PVM).  This session will explore those inner workings by breaking them down into manageable pieces and showing you how to make each piece work for you.

The PVM is actually a versioning system that permits your application processes to change and evolve over time while retaining accurate historical data.  The essential components are process elements (materials, questionnaires, learning content and assessments) which are organized into a ‘map’ or list according to application cycles.  We will look at the map itself, explain the little green circles that are trying to warn you of something, and describe the logic behind the cascade changes screen.  We will also address more complex subjects such as reporting on responses to a retired question item.

You will come away with a set of steps to follow when initially creating process elements; when planning future changes; and when correcting mistakes or omissions.  By demystifying the PVM, this session aims at putting you in control of one of the software’s most powerful and useful tools.  Target audience includes beginners as well as experienced users.


Speakers
avatar for Susan Jordan

Susan Jordan

Client Support Specialist, Trainer, Terra Dotta
Susan came to Terra Dotta from the University of Richmond where she had worked for 10 years in international education. As the Associate Director of Study Abroad Susan had responsibility for managing bilateral exchanges and third-party provider programs in six countries.  She was instrumental in implementing StudioAbroad (version 5 at the time) at Richmond.  Her duties as project manager for StudioAbroad included everything from... Read More →


Wednesday April 17, 2013 11:10am - 12:00pm
Marquis 1

11:10am

You Are Not Alone - Terra Dotta's Support & Service Resources

>>View Presentation Slides

Join this Support & Service session where we will be exploring the full array of Terra Dotta's client services. Learn how to submit support cases so that communication is complete and smooth flowing. Find out how to search and use the Knowledgebase where you can find answers to all your questions. We will review the Discussion Forum where you can post suggestions for future product enhancements and discuss 'Best Practices' with other users of Terra Dotta software.  We will also explore Terra Dotta services such as on-campus training, requesting custom reports, engaging Terra Dotta administrators and other service offerings.  This is a must session for new users and a great refresher for the more experienced.


Speakers
avatar for Michael McKeown

Michael McKeown

Chief Operating Officer, Terra Dotta
Michael provides leadership for Terra Dotta’s business strategy, support operations, and financial and contract management. He has three decades of business management experience. | Michael joined Terra Dotta in 2006 after 23 years at Land O'Lakes, Inc., a Fortune 500 company, where he was Director of Production & Project Services in the Information Systems Division. At Land O'Lakes, Michael directed 85 operations, network and support... Read More →


Wednesday April 17, 2013 11:10am - 12:00pm
Marquis 2

11:10am

Innovative Work-Flow Management with StudioAbroad and MS Office

>>Video demonstrations

In this session, the University of Miami will present practical examples of advanced/innovative uses of the querying, reporting, and query watch systems in StudioAbroad, concentrating heavily on integration with the MS Office suite of products including Excel and Word.  In particular it will focus on a semi-automated process that solves the problem of having to consistently send recurring lists of specific students to various campus offices without giving these offices access to the system as an administrator.  Attendee thoughts, feedback, and innovations will also be welcome for discussion.


Speakers
JD

Jon Dillow

University of Miami
Jon Dillow started working at the University of Miami in May of 2011 with his main focus being the implementation of the StudioAbroad system.  He is also responsible for other office functions as one of the assistant directors.  His background is in international education, and he is completing his PhD in Education Policy and Administration with a focus on International Education and intercultural learning.  He also has... Read More →


Wednesday April 17, 2013 11:10am - 12:00pm
Marquis 4

12:00pm

------ Lunch -------
Wednesday April 17, 2013 12:00pm - 1:30am
Valencia Room

1:30pm

Putting Reviewers to Work for You!

>>View Presentation Slides

Are there a few folks on your scholarship committee who are ‘technophobic?’  Would you like to involve faculty or other people outside your office to help review applications or accept applicants?  Consider streamlining the review process for these people by utilizing the ‘Reviewer’ feature in Terra Dotta Software.

The ‘Reviewer’ feature makes application review simple and fast.  Even new or inexperienced users can master this interface with minimal training.  In addition, Terra Dotta Software can be configured so reviewers access only the applications they need to review, reducing security concerns.  This session will provide an in-depth training on setting up the ‘Reviewer’ feature, adding reviewers, assigning permissions, and the reviewer user experience. By the end of this session, you will be ready to set up reviewers on your site!


Speakers
avatar for Elizabeth Lostetter

Elizabeth Lostetter

Client Support Specialist, Terra Dotta


Wednesday April 17, 2013 1:30pm - 2:20pm
Marquis 2

1:30pm

Using Terra Dotta Software for Pre-Departure Orientations

>>View Presentation Slides

Using institutional e-learning modules (such as Blackboard) for study abroad pre-departure orientation materials can sometimes present frustrations when trying to include external students.  One advantage of using Terra Dotta software for pre-departure orientation material is that it allows one to easily include all participants with applications currently in the system. This presentation, given by Case Western Reserve University, will cover issues to consider when choosing whether to do a pre-departure orientation online, how to create a pre-departure orientation using assessments and learning content, and how to monitor completion of the pre-departure orientation.


Speakers
LB

Lisa Brown

Study Abroad Advisor, Case Western Reserve University
Lisa Brown is the study abroad advisor and main point person for Terra Dotta software at Case Western Reserve University, where Terra Dotta software is used to manage the study abroad application process, pre-departure information, the incoming exchange process, exchange balances, and the tracking of academic travel.  Lisa earned her master’s degree in International Higher Education from Kent State University, and she has studied... Read More →


Wednesday April 17, 2013 1:30pm - 2:20pm
Marquis 4

1:30pm

Who Am I and Why Can't I Login?: Front-end Integration Troubleshooting

>>View Presentaion Slides

>>View Session Handout

Connections to authentication portals and external user data systems can be a critical part of your site’s daily operations that grind a workflow to a near standstill when they aren’t functioning as they should be. Frustrated emails from potential applicants, recommenders, and staff members will make these high-priority issues that need to be resolved as quickly and effectively as possible. As an administrator responsible for getting the problems solved, you’ll want to have the most comprehensive and time-efficient methods for investigating and analyzing these reports.

This session will cover the three most common integration-related issue reports focusing on how to use the software’s built-in maintenance tools for troubleshooting. A step-by-step walkthrough of a template workflow for each will explain how to determine impact of integration issues, gather the most important relevant information, and find the quickest path to resolution. The first two issues will describe the processes when applicant information is not being found for new users and not being updated for current applicants. The last will cover the process for helping users report that they are unable to login to your site.

Learning about how to use the software’s maintenance utilities will be useful to IT server administrators unfamiliar with the software's functionality, but it can also be useful for non-IT office administrators that need to follow-up on these reports from their users.


Speakers
avatar for Steve Sweitzer

Steve Sweitzer

Senior Product Support Specialist, Terra Dotta
Steve is Terra Dotta’s Senior Product Specialist.  He has been Terra Dotta’s primary on-site trainer and has trained university staff at over 40 campuses across the country.  Steve has helped hundreds of users understand, implement, and become masters in the use of the software.  He earned a BA in Communications at Syracuse University in 1995 and currently resides in Chapel Hill, NC.  Steve has been a member of the... Read More →


Wednesday April 17, 2013 1:30pm - 2:20pm
Marquis 5

1:30pm

Instant Insurance Rosters: Cutting the Busy-work out of Insurance Enrollments

>>View Presentation Slides

If you've ever had to fill out rosters to send to an insurer, then you probably didn't volunteer enthusiastically to do it the next time.  The frustrating part of it is that the information that's needed for the roster is already in your system, but it's not calculated/oriented/formatted just so for the insurers' requirements.  You can easily get a spreadsheet through the Terra Dotta application, but it's not quite the same spreadsheet as your insurer needs, so there's work every time to rearrange and supplement it by hand. To address this problem, Terra Dotta has been working with many of the major insurers and repatriation services to create export interfaces to match the requirements of the insurers' roster templates.  The standard interfaces are free of charge to Terra Dotta customers and are easy to implement.  In our session we'll look at a few of the interfaces currently available and talk about plans for the future.


Speakers
avatar for Garrett Christian

Garrett Christian

Chief Technology Officer, Terra Dotta
Garrett is the Chief Technology Officer for Terra Dotta. His responsibilities include product development strategy, systems analysis, project management, and information security.  Prior to the formation of Terra Dotta, Garrett gained his database and software-engineering experience in the credit card provisioning division of AT&T. Garrett is passionate about language, culture, and international education. As an undergraduate, he... Read More →


Wednesday April 17, 2013 1:30pm - 2:20pm
Marquis 1

2:20pm

------- Break -------
Wednesday April 17, 2013 2:20pm - 2:45pm
Foyer

2:45pm

TDCL: Terra Dotta's Treasure Chest

>>View Presentation Slides

The Terra Dotta Community Library was created to provide an avenue for our clients to share best practices and transfer knowledge between offices.  If you have a learning content, assessment, or questionnaire that you think is just stellar, and you want to share that with other offices, you can post in on the TDCL where others will browse and download that process element directly to their site.  Creating forms or compiling travel information into learning content pages on your own is time consuming and, let’s face it, someone out there already has a great working version of exactly what you’re trying to make.  Instead of re-inventing the wheel, browse the TDCL. In this session we will explore which types of process elements can be found in the TDCL and demonstrate how to search/download items as well as how to donate them.  Come to this session to learn about Terra Dotta's treasure chest of process elements!


Speakers
avatar for Andres Sarmiento

Andres Sarmiento

Client Support Specialist, Terra Dotta
Andres is part of Terra Dotta's Client Support Team and serves as first responder for support cases.  He joined Terra Dotta in 2011 and his time is mostly spent working on client support cases and graphic layout projects.  He graduated from the University of Ciudad Juarez with a degree in Graphic Design.  Prior to coming to work for Terra Dotta, Andres was a teacher at the University of Ciudad Juarez for ten years in the fields... Read More →


Wednesday April 17, 2013 2:45pm - 3:35pm
Marquis 1

2:45pm

Website Usability: Creating the Ultimate User Experience

>>View Presentation Slides

Are users able to meet their goals when they come to your site?  Dive into the minds of your site visitors as we discover that a website’s ease of use, or its usability, is an integral part of its success.  A user must be able to interact with your website effectively.  In this session, we’ll discuss various factors that affect usability and the tools that can be used to measure them.  We’ll focus on practical usability testing through pragmatic and inexpensive strategies.  Whether you are in charge of the architecture and content of your site or simply desiring to improve your website usability, the tips and techniques discussed will arm you with a few ideas that can be implemented right away.


Speakers
avatar for Michelle Gammon

Michelle Gammon

Marketing Specialist, Terra Dotta
Michelle coordinates Terra Dotta’s marketing efforts and conference participation.  She also manages Terra Dotta’s demonstration websites, client communications for graphical layouts, Terra Dotta's marketing website, and the Terra Dotta Community Library content.  Michelle has a passion for graphic design and provides a leadership role on the marketing team with regard to brand identity execution.  Michelle began... Read More →


Wednesday April 17, 2013 2:45pm - 3:35pm
Marquis 4

2:45pm

Terra Dotta Software for ISSS Offices

>>View Presentation Slides

A major goal of higher education is to promote the recruitment and support of international students and scholars.  Terra Dotta software can help you realize that goal by bringing the convenience and reliability of online enrollment to ISSS offices.  This session will show you how to set up and manage applications to degree programs, CPT and OPT internships, scholarships and grants, and visiting scholar programs.

We lay the groundwork with some key questions that will determine how you set up your processes.  Are admissions handled by your office?  Will students be registered in your Student Information System?  Will applicants attend your institution for a fixed period of time, or do dates vary?  We’ll show how these factors affect the student/scholar experience and, on the admin side, what the reporting ramifications are.  Moving beyond the initial setup, we will describe processes such as communicating through batch text messaging, compiling statistics that facilitate SEVIS reporting, and tracking geographic representation of participants over the years. 

This session is targeted primarily to administrators responsible for international degree-seeking students and/or visiting scholars and researchers.


Speakers
avatar for Susan Jordan

Susan Jordan

Client Support Specialist, Trainer, Terra Dotta
Susan came to Terra Dotta from the University of Richmond where she had worked for 10 years in international education. As the Associate Director of Study Abroad Susan had responsibility for managing bilateral exchanges and third-party provider programs in six countries.  She was instrumental in implementing StudioAbroad (version 5 at the time) at Richmond.  Her duties as project manager for StudioAbroad included everything from... Read More →


Wednesday April 17, 2013 2:45pm - 3:35pm
Marquis 2

2:45pm

From 5 mph to 60 in One Year: How Cornell Brought Terra Dotta Software to the Entire University

>>View Presentation Slides

>>View Session Handout

Cornell University, is an institution with over 20,000 students and 5,000 faculty and staff from 7 different colleges. Like many others, it is a place where there are countless ways that people travel abroad and a challenging environment for data management. In one year Cornell went from a place where only the abroad office used StudioAbroad to a place where everyone is clamoring to use Terra Dotta Software. The team at Cornell harnessed the Terra Dotta Software system to bring multiple units into using the system. At the same time they launched their International Travel Registry to bring everyone else in the fold.This session will provide a step-by-step plan outlining how to bring other institutional units and departments to use Terra Dotta Software, showcasing specific examples of documents used for the migration process and customized training documentation.


Speakers
SP

Samantha Parker

Resource Coordinator, Cornell University
Samantha Parker serves as Cornell Abroad’s Resource Coordinator.  Previous to working at Cornell University, she traveled Australia’s west coast during high school.  After which, she studied Art, Art History, Psychology, German Language, and graduated with a BA in New Media Design, from SUNY Cortland in December 2011. Samantha looks forward to traveling abroad in the future, and enjoys encouraging students to do the... Read More →
AS

Alexis Santi

Coordinator of Travel Safety, Cornell University
Alexis E Santí currently serves as the University's first Coordinator of Travel Safety. Previously, he worked in higher education at Washington University in Saint Louis, George Mason University and Hobart and William Smith. He has traveled and worked extensively around the world, visiting over 20 countries and has lived in Spain, South Korea and Romania. He was a Peace Corps volunteer in Romania and returned to Romania in 2006 as a... Read More →


Wednesday April 17, 2013 2:45pm - 3:35pm
Marquis 5

3:45pm

Closing Plenary
Speakers
avatar for Garrett Christian

Garrett Christian

Chief Technology Officer, Terra Dotta
Garrett is the Chief Technology Officer for Terra Dotta. His responsibilities include product development strategy, systems analysis, project management, and information security.  Prior to the formation of Terra Dotta, Garrett gained his database and software-engineering experience in the credit card provisioning division of AT&T. Garrett is passionate about language, culture, and international education. As an undergraduate, he... Read More →
avatar for Brandon S. Lee

Brandon S. Lee

CEO / Co-Founder, Terra Dotta
Brandon’s first study abroad experience during his senior year of high school in Pornic, France inspired him to take French studies. He earned a B.A. in French (summa cum laude and Phi Beta Kappa) from The Ohio State University in 1997 and an M.A. in French Literature from the University of North Carolina at Chapel Hill in 1999. While at Chapel Hill, he led undergraduate students on a semester-long trip to France and taught courses in... Read More →


Wednesday April 17, 2013 3:45pm - 4:30pm
Marquis 5